Frequently asked questions
1. What is BHAKTI FITNESS’s Return and Exchange Policy?
You are accepted to returns or exchanges of any unused, unwashed, unworn merchandise in its original packaging for up to 30 days from the date of purchase. Check out Return & Exchange Policy, to find out more.
2. Why are Yoga Design Lab ‘Studio Mats’ awesome?
Combo (Combination) Mats from Yoga Design Lab, ideal for studio use, are not only crazy beautiful but a mat and hot yoga towel combined!
3. Why am I slipping?
You can slide but you don’t slip! Our mats are designed for super sweaty yoga practice – the more you sweat the more you stick!
Upon first touching one of our Combo Mats, you may be a bit surprised to feel the smooth microfiber as its quite different than traditional sticky mats or rubber mats that immediately grip to your hands. Not only do these mats make loads of distracting noises in class, but you may be cheating your muscles from taking on the benefits of the yoga poses. Our mats allow you the freedom to really engage the muscles, and they allow for adjustments and smooth transitioning. If you need to slide your feet a bit closer or bit further, you’ll have the freedom to move and flow without being stuck to your mat.
The sueded microfiber also feels luxurious on the toes as you roll back and forth in sun salutations helping to prevent callouses on the top of the feet. You can slide your heel forward to work toward a full split and gracefully slide it back again not dragging the entire mat with you. If someone does want a little more grip they always have the option of spritzing the mat with a bit of water to increase the microfiber tack.
4. Why are Yoga Design Lab Yoga Towels awesome?
Our yoga towels are not only inspirationally beautiful but made of a top-quality, plush microfiber with sueded finish and extra-strength whip stitching for maximum lifespan. They can also be used as a shower, travel and beach towel!!
MAT TOWEL (72 in x 24 in; .7 lb):
Cover your mat with this lightweight and insanely absorbent beauty to reduce slipping and injuries as well as prolong the life of your mat. The Mat Towels are made from 100% recycled plastic bottles and printed with water based inks.
HAND TOWEL (24 in x 15 in; .15 lb):
The Hand Towel is perfect for wiping the face, arms and even legs free of sweat during an intense practice. No more sweat in your eyes or slipping in those intense arm balances!! The Hand Towels are made from 100% recycled plastic bottles and printed with water based inks.
5. Why are our products eco-friendly?
Our Combo Mats are made of a biodegradable, recyclable 100% natural tree rubber base and microfiber top. The Microfiber is made from 100% recycled plastic bottles! They are free toxic glue and phthalates. Our Towels are also made of our 100% recycled plastic bottles microfiber. All of our inspirational designs are printed with non-fade, water based inks. Plus, let’s cut our use of plastic bottles! All our products are also vegan-friendly.
6. There is sweat puddling on my mat, what do I do?
During a super sweaty practice, the mat could reach its absorbency capacity. If you see any puddling, just use a small hand towel to remove the excess and comfort and grip should return.
7. Why is my towel slipping on my mat?
Our towels are 100% microfiber and work best atop common sticky mats, rubber mats, and textured mats. Washing and tumble drying your towel will help to remove any creases from packaging and will allow it to lay flatter as well.
8. My mat has a white spot or scratch, what do I do?
We do our best to provide high quality yoga products to you. Please write to INFO@BHAKTIFITNESS.COM if you have this issue.
9. The product I want is sold out, when will it be back in stock?
We try and make sure that all our beautiful products are always available, however if the product you wish to purchase is currently not in stock, please email INFO@BHAKTIFITNESS.COM and let us know the product details. We will let you know when it will be available again.